bet365live Casino & Sportsbook Terms
When you create a bet365live account and use our platform, you agree to the terms set out here. Our terms explain how we handle account creation, deposits and withdrawals, bonus eligibility, disputes, and your legal standing as a user on bet365live. We've structured these terms to be clear and fair—covering everything from KYC verification requirements to how we calculate your weekly cashback and what happens if a dispute arises over a settlement.
These terms apply to all account holders on bet365live, regardless of whether you're wagering on Liga 1 matches, placing bets through our sportsbook, playing live blackjack and roulette, spinning slots like Aviator or Sweet Bonanza, or participating in our esports markets on Mobile Legends and Free Fire. Your account gives you access to all our game categories under one set of terms. We enforce these terms consistently across all users and all jurisdictions where our services are offered.
Services on bet365live are available only where applicable law permits. By opening an account, you confirm that you're in a supported jurisdiction and meet all legal requirements to use our platform. Read these terms carefully before you deposit or place your first wager.
Account Opening and Verification on bet365live
To create a bet365live account, you provide your email address, create a secure password, and complete email verification. You must then submit identity and address documentation as part of our KYC process. We require a government-issued ID (national ID, passport, or driver's licence) and proof of address such as a recent utility bill or bank statement. We review these documents within one business day. Your account remains restricted until KYC approval completes. Once approved, you can fund your account and access all bet365live games and markets. You are responsible for keeping your password confidential and for all activity on your account. If you suspect unauthorized access, contact our support team immediately via email or in-app messaging.
Key account terms
- You must be of legal age and in a supported jurisdiction to open a bet365live account
- KYC verification is mandatory before deposits and wagering are permitted
- One account per person; duplicate or fraudulent accounts are subject to closure and fund forfeiture
- We reserve the right to suspend or close your account if terms are violated
- Your account balance and all records remain our property; we do not hold funds in trust
Deposits, Withdrawals, and Payment Methods on bet365live
We accept deposits via nine payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfer through mobile banking, local payment, online payment, and e-wallet. All payment methods are treated equally under our promotion terms. Deposits are processed instantly (mobile wallets) or within 1-2 business hours (bank transfers). Withdrawals are processed on business days through the same payment method you used to deposit. There is no guaranteed withdrawal timeline, but we process requests through our standard pipeline. Your tier status may accelerate approval during peak periods. Minimum deposit and withdrawal amounts apply; check your account for current limits. We do not charge deposit fees, but your payment provider may deduct processing costs. Withdrawal fees, if any, are deducted from your requested amount unless otherwise specified.
Welcome Offers and Promotion Eligibility
When you complete KYC verification and make your first deposit, you become eligible for our welcome offer. The welcome bonus amount depends on your deposit size and current promotion terms. We don't advertise fixed bonus amounts—instead, we specify how much bonus you receive relative to your deposit. Your welcome bonus must be wagered through qualifying activity before it converts to withdrawable balance. We track wagering progress in real-time in your account. Certain game categories may be restricted from welcome-offer wagering; check the promotion terms before placing your bets. Your weekly cashback is calculated separately and applies once your welcome bonus has been claimed or expires. Bonus eligibility is personal and non-transferable. We reserve the right to cancel bonuses if we detect fraudulent activity, collusion, or terms violation.
Disputes and Settlement
We settle all bets immediately upon draw completion or game outcome. If you believe a settlement is incorrect, contact our support team within 24 hours with details. We review disputes fairly and provide a resolution within 3-5 business days. Our decision is final unless we discover a clear system error, in which case we make corrections accordingly. We do not reopen settled disputes after 7 days except in cases of documented platform malfunction.
Your Rights and Our Commitments on bet365live
We encrypt all account data using SSL and follow industry-standard security protocols. Your personal information is handled confidentially and shared only with payment processors and anti-fraud partners as required by law. We do not sell your data. You have the right to request a copy of your account data, review your transaction history, or close your account at any time. Account closure is permanent; closed accounts cannot be reactivated. Any remaining balance is returned to your registered payment method within 5-10 business days of closure.
We reserve the right to update these terms at any time. Changes take effect immediately upon posting to bet365live. Continued use of the platform after updates constitutes acceptance. For questions about these terms or how they apply to your account, contact our support team via email or in-app help. Our team operates in English and Indonesian and responds during business hours.